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Renting with us
We believe a home is a feeling. We help you find a home you can rent where you can simply see yourself living. From family homes to first flats, we share homes to suit all renters.
We believe a home is a feeling. We help you find a home you can rent where you can simply see yourself living. From family homes to first flats, we share homes to suit all renters.
We get to know you and your goals – and we use our determination and dedication to find your ideal home. Trust us to deliver a hassle-free, straightforward experience, always.
We live and work in Cardiff – and we love it. We know the area like the back of our hand. The schools, the local businesses, the properties, the best places to eat. We use our local knowledge to help inform everything we do.
Sometimes, you need to get things done outside of office hours. That’s why when you rent with us, we’ll set you up a contract-holders account, accessible 24/7. On your account, you can:
We’re always updating your account with new features, too.
Look at your finances and work out how much you can afford. Our contract-holder information helps you understand the upfront costs associated with renting. If you struggle to save a large deposit, explore the no-deposit option.
Visit one of our three local branches or contact us online to register. We can let you know when a suitable property comes to the market.
See the properties you like. If it’s a new area, visit a few times to see if it’s the right place for you.
The rental market is competitive, and it moves quickly. If you see something you like, let the agent know.
If you’ve rented before, you’ll need to share the contact details of your referees with your agents. Your letting agent will also perform credit checks.
Unless you opt for the no-deposit option, you’ll need to pay the deposit in full. We store the deposit with an independent company.
Check and sign the occupation contract.
If we’re managing the property, one of our move managers will arrange for you to collect the keys and move in.
If we’re the property managers, we’ll keep in regular contact with you and arrange visits to the property. You’ll have the opportunity to ask us questions or raise concerns.
When you come to the end of your contract, you’ll have the option to renew or decide to leave the property. If you move on and we manage the property, we’ll arrange a check-out with an independent inventory company. They’ll put together a report detailing the condition of the property.
Lois was amazing in every way in helping us get our first let together. Communication friendliness helpful! Thankyou Lois!
Mercedes helped us with a house viewing. She was really useful and quick with responses. She maintained a good line of communication with us at all times. Thank you for your help trying to find our next home!
Amazing service from start to finish – Mercedes took us around a property and provided all information needed and more! Thank you!
The process for viewing the property and completing the application forms was easy and convenient. There was a proper system in place for paid holding deposits and reference forms. I finally received my keys today, and I found everything to be straightforward. The staff were very helpful, promptly responding to my emails and phone calls, and they followed up until everything was sorted. I want to extend my gratitude to the team, especially Lois, for being so thoughtful and supportive throughout this tenancy process. Thank you!
I had the pleasure of buying a house through Moginie James and can't recommend them highly enough for their efficiency, total professionalism and personal touch.
I had a great experience with Mercedes for my house search, viewing and letting processes. Very professional and helpful.
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