Our Environmental Impact
One of the key areas that we are heavily invested in is sustainability and our impact on the environment. To achieve this, we have made many changes across the business, including those listed below.
Recyclable lettings and sales boards
We’ve changed how our sales and lettings boards are produced. The boards themselves are made from recycled plastic materials (old boards, packaging, cartons etc), but when the board comes to the end of its life, it can then be recycled again to avoid landfill. In 2023, we recycled 4,000 boards!
Green The UK partnership
In partnership with Green The UK, we planted a tree for any new property that was sold or let with us. From 2021-2023, over 26,000 trees were planted and customers get regular updates on their tree’s growth by email!
This partnership developed further so that we can positively help the environment in more ways. We helped restore approx. 300 sq m of native oysters in 2023 (they help filter the ocean), and we're helping restore 70,000 sq m of wildflower-rich meadows from 2023 into 2024. Another of our projects with them is helping preserve kelp off of the South Coast.
Our Sustainability Initiatives
Donating unwanted furniture
When refurbishing our offices or branches, we are donating unwanted office furniture to reuse schemes, such as Warp It.
Rolling out smart meters
To enable us to monitor our energy usage and target further reduction of CO2e, we’re rolling out smart meters across our network.
Reducing paper use
We use DocuSign to enable documents to be signed digitally rather than having to be printed. We also use Mailadoc across our branch network. This reduces printing on site further. All paper we purchase is 100% recycled.
Zero to landfill
We have implemented a strategy to overhaul our waste management processes and are now sending zero waste to landfill.
Most read advice
May 1st
April 26th
April 11th
March 5th
February 8th
January 9th
November 30th
November 10th
November 2nd
October 5th
September 28th
September 13th
August 11th
July 27th
April 13th
February 2nd
May 3rd
February 18th
July 27th
Thank you for the feedback
Smooth viewing and knowledgeable agent. Thank you Mercedes!
As a landlord I can not recommend enough,this Estate agent,from initial negotiations to dealing with any issues swiftly,to finalising a tennant procurement.Great work Mercedes throughout this whole process professionally handled,and a thank you to the team.
Mercedes showed me around a property and was great. Friendly and knowledgeable and the application process was really easy and smooth. Highly recommend
Mercedes had been really helpful during the entire process. She was attentive and patient with us during the viewings and after. It was a smooth move. Thank you
I have interacted with a lot of Estate/Letting Agents in Cardiff and Moginie James have been brilliant. They have been really good at responding quickly to enquiries, really helpful with lots of information and regularly check in to keep me up to date. All the properties are very well managed and they have excellent information and advice about the Residency Scheme and Tenant Liability Insurance. They have a brilliant website which clearly guides you through applications and is a brilliant resource. I was shown around by Andrew in the Roath office who was very friendly, helpful and knowledgeable and really made an effort to give me as much information about the property as possible. He also checked other details and got back to me to answer my more complicated questions. I would highly recommend them.
Ellie has been great, approachable and professional! She's been bearing with us through couple of properties till we found the most suitable one for us. She managed to take all our concerns seriously by negotiating the landlord. Also James replied so promptly and agreed for a 2nd review to confirm we are happy. Highly recommended!